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Work With Us

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1

First, after receiving the tour request from client, we will proceed to analize the request.

If there is question(s), we will contact you for more information.

2

Maximum 2 days after the request, we get back to you with a tour proposal.

3

You can edit the tour proposal as much as you wish until satisfied, then kindly send us an email which clarify that you confirm the proposal.

4

After finish booking, Magnolia send you a confirmed program and a Proforma Invoice for payment.

The payment can be made via bank transfer or via credit card. Magnolia requires a payment of at least 30% after confirmation, and 70% on arrival.

5

01 week before arrival, we send you all the document(s) neccessary for the trip: final program with the most updated information included name and phone number of the tour guide(s), flight's time and code, hotel's address and phone number; air ticket and/or train ticket if served; visa authorization if neccessary.

*Please double check all the information.

6

On tour: We will keep contact with tourists or tour guide(s) and will update you during the travel time.

We appreciate if you can send us a feedback after tour to improve our process and service.